CANCELLATION POLICY

We urge all guests to acquire trip cancellation insurance before departure for the tour. Failure to do so may result in significant personal loss.
Cancellation: 60-31 days before departure will result in a loss of deposit.
Cancellation: within 30 days before the date of the departure will result in loss of the entire tour cost.

Note: Within this 30-day window, Kurdistan Expeditions does not offer cash refunds for any reason beyond the control of Kurdistan Expeditions. At 30 days, our company begins to incur expenses for the client, which, in many cases, is not refundable to us. It is also virtually impossible for us to book another tour on such short notice. Hence late cancellations result in significant loss to Kurdistan Expeditions.

Travel credits for certain circumstances: In certain instances, beyond the control of either Kurdistan Expeditions or the client, up to a two-year credit may be issued at the sole discretion of Kurdistan Expeditions. For example, in the case of the outbreak of a COVID-19 type pandemic, war, airport or border closures due to political or other reasons, natural disasters or what are commonly referred to as “Acts of God”, force majeure, or issues not in the control of the company or due to any fault or decision of the client. This credit can be used on any tour within two years as long as the tour group is of similar size to the tour initially booked. The credit can also be used toward a smaller tour, but the client must pay the difference in cost. The larger the group, generally, the less expensive the tour as there are many shared expenses.  Travel Credits are not transferrable. Travel credits will not be given for cancellations that would typically be covered by Trip Cancellation Insurance. This includes normal health issues or other personal emergencies or a decision not to travel at the time of the booking for any reason.

Cancelled Trips: Kurdistan Expeditions reserves the right to cancel any trip due to inadequate enrollment or other cause that makes the trip unfeasible for us to operate, but will inform you at least 45 days before departure. In such a case, a full refund will be given. However, Kurdistan Expeditions is not responsible for additional expenses incurred by members preparing for the trip (e.g. non-refundable advance purchase air tickets, visa fees if applicable, clothing, equipment, or medical costs).  Do not purchase your air tickets before confirming your tour with Kurdistan Expeditions.

Delays: The cost of delays is not included if any trip is delayed due to bad weather, road conditions, transportation delays, government intervention, sickness, or other contingency for which Kurdistan Expeditions cannot make provisions.

Unused Services: No refunds will be given for unused hotel rooms, meals, activities, or other arrangements for any reason whatsoever. Land Cost is quoted as a package, and credits are not given for services not used.

ASSUMPTION OF RISK

Adventure travel involves hazardous activities, some in remote areas of the world, with a risk of illness, injury or death which may be caused by forces of nature, animals, insects or flora, the negligence of Kurdistan Expeditions, or other persons and companies known or unknown, or of the willful or criminal conduct of third parties. Weather conditions may be severe, adverse or unpleasant. Medical services or facilities may not be readily available or accessible or consistent with standards in the United States or Europe during some or all of the time during on a trip and that when available may not be of the quality, which exists in the United States or Europe. To partake of the enjoyment and excitement of an adventure travel trip, participants must be willing to accept the risks and uncertainty involved as being an integral part of the adventure. Participants must accept and assume full responsibility for any and all risks of illness, injury or death and agree to hold harmless and release Kurdistan Expeditions both from claims of third-party negligence and claims concerning negligence on the part of Kurdistan Expeditions.

By booking a tour with Kurdistan Expeditions, the guest/client implicitly and without reservation agrees to the following waiver of liability and all of the terms of booking including Kurdistan Expeditions’s cancellation and booking policies.

WAIVER OF LIABILITY

Kurdistan Expeditions does not own or operate hotels or other lodging facilities, airline, vessel, bus, van or other transportation companies, food service or entertainment providers, etc. utilized for any tour. All such persons and entities are independent contractors. As a result, Kurdistan Expeditions is not liable for any negligent or willful act or failure to act of any such person or entity, or of any other third party.

Without limitation, Kurdistan Expeditions is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, financial insolvency or cessation of services by suppliers, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as horseback riding, kayaking, canoeing, whitewater rafting, hiking, bicycling, fishing, camping, 4×4 Jeep/ATV tours, hot air ballooning, para gliding, parachuting, mule riding, cross-country skiing, rock climbing, hiking, etc., sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics, pandemics, or the threat thereof or for any other cause beyond the direct control of Kurdistan Expeditions. In addition, the client (s) booking a tour with Kurdistan Expeditions releases Kurdistan Expeditions from its own negligence and assumes all risk thereof.

Kurdistan Expeditions reserves the right to change hotels or other features of the trip’s itinerary if Kurdistan Expeditions believes it will enhance the safety, comfort or enjoyment of the journey.